Privacy & Data Protection

Dbg99's Privacy Policy
Your Data, Our Responsibility

Dbg99 is fully transparent about how your personal information is collected, used, and protected. Read this policy to understand how we safeguard your privacy.

Last Updated: January 2026
SSL Encrypted
Never Sold to Third Parties
GDPR Compliant
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Our Commitment

Why is your data safe with dbg99?

SSL Encryption

All data transfers on the dbg99 platform are protected by 256-bit SSL encryption. Your personal and financial information is transmitted exclusively through fully encrypted channels, making it inaccessible to any third party.

Data Not for Sale

Your personal information is never sold to third parties. dbg99 uses data only to improve services and meet legal requirements. Your privacy is our top priority.

Secure Data Storage

Our servers are hosted in ISO-27001 certified data centers. Regular security audits, firewalls, and access controls ensure your information is protected to the highest standard.

Cookie Controls

Dbg99 uses cookies transparently and gives you the option to set your cookie preferences. Only essential cookies are enabled by default; analytics and marketing cookies are activated with your consent.

Your Data Rights

You can view, correct, or request deletion of your stored data at any time. dbg99 upholds all your rights in compliance with GDPR and international data protection laws.

Identity Verification Security

Identity documents and files uploaded during KYC verification are stored with the highest level of security. Only authorized personnel can access them when necessary, and any unnecessary copies are deleted once verification is complete.

Table of Contents
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Your information is completely secure. Our support team is ready to help with any questions.

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1. Introduction

Dbg99 (https://dbg99.win) is a trusted online gaming platform that places the highest priority on user privacy. This Privacy Policy explains what information dbg99 collects, how it is used, and the steps we take to keep your data secure.

By creating an account and using the dbg99 platform, you agree to this Privacy Policy. If you disagree with any part of this policy, please contact our support team.

dbg99 never sells your information to third parties. We use data solely to provide services, maintain security, and meet legal obligations.

2. Information We Collect

Dbg99 collects certain information to ensure the best experience for you and to operate our services properly. Below is a detailed breakdown of what we collect:

Personal Identification Information

  • Full name and date of birth.
  • Email address and phone number.
  • Current and permanent address.
  • National ID or passport number (for KYC verification).

Financial Information

  • Payment method details (last 4 digits of card number, mobile banking number).
  • Transaction history and amounts.
  • Deposit and withdrawal records.

Technical Information

  • IP address and device type.
  • Browser and operating system information.
  • Login time and session duration.
  • Cookie and tracking data (with your consent).
Data Type Purpose of Collection Required
Name & Date of Birth Identity Verification & Age Confirmation Yes
Email Address Account Communication & Security Yes
Phone Number Two-Factor Verification (2FA) Yes
Payment Information Transaction Processing Yes
IP Address Fraud Prevention Automatic
Cookie Data Experience Improvement Optional

3. Use of Information

Dbg99 uses the information it collects solely for the purposes listed below. We always follow a minimum-data-use policy and never use your information for unrelated purposes.

  • Creating, managing, and securing your account.
  • Processing deposits, withdrawals, and transactions.
  • KYC verification and age confirmation.
  • Preventing fraud, money laundering, and illegal activities.
  • Personalizing your gaming experience based on your preferences.
  • Sending notifications about important updates, bonuses, and offers.
  • Monitoring gaming behavior to promote responsible gaming.
  • Meeting legal obligations and providing information to regulatory bodies.
dbg99 never shares your information with third parties for marketing purposes. You can opt out of our marketing communications at any time.

4. Information Sharing & Disclosure

Dbg99 does not generally share your personal information with anyone. However, in the limited circumstances below, we may share necessary information with trusted parties:

  • Payment Provider: Only the financial information strictly necessary to process deposits and withdrawals.
  • KYC Provider: To document verification providers via secure methods for identity verification.
  • IT Infrastructure Provider: Server and cloud service providers bound by strict confidentiality agreements.
  • Legal Authorities: When required by court order, regulatory authority request, or legal obligation.
dbg99 never sells or shares your information with advertisers, data brokers, or marketing companies. All our third-party partners are bound by strict data protection agreements.

5. Cookie Policy

Dbg99 uses cookies on its website to improve your browsing experience and ensure platform functionality. The types of cookies we use:

  • Essential Cookies: Essential for login sessions, security tokens, and core platform functionality.
  • Preference Cookies: To remember your language, theme, and display preferences.
  • Analytics Cookies: Collecting platform usage statistics to improve our services (with your consent).
  • Marketing Cookies: To show relevant offers and promotions (only with your permission).

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features on the platform.

6. Data Security Measures

Dbg99 follows the highest industry standards to protect your data. Our security measures include:

  • 256-bit SSL/TLS encryption for all data transmission.
  • All data is stored in our database with AES-256 encryption.
  • Two-factor authentication (2FA) available.
  • 24/7 security monitoring and suspicious activity detection.
  • Regular third-party security audits and penetration testing.
  • Strict access control — only authorized personnel can view your data.
  • Servers are hosted in ISO-27001 certified data centers.
Never share your password or OTP with anyone to keep your account secure. No dbg99 employee will ever ask for your password.

7. Your Data Rights

Every registered user on the dbg99 platform has the following rights regarding their personal information:

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You can request that your data be deleted in certain circumstances.
  • Right to Restrict Processing: In certain cases, you can request that we limit how your data is processed.
  • Right to Data Portability: You can request a copy of your data in a machine-readable format.
  • Right to Object: You can opt out of marketing communications at any time.

To exercise any of the rights listed above, please contact our support team. We typically respond to all requests within 30 business days.

8. Data Retention Period

Dbg99 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration your account is active and for 5 years after closure.
  • Transaction Records: Up to 7 years as required by legal obligations.
  • KYC Documents: Up to 5 years after verification.
  • Support Contact: Up to 3 years from the last contact.
  • Cookie Data: Session cookies expire when the browser is closed; persistent cookies last up to 1 year.

Once the designated retention period expires, your data is securely deleted or anonymized.

9. Policy on Minors

Dbg99 is a responsible gaming platform. Our services are intended exclusively for individuals aged 18 and above. We do not knowingly collect personal information from minors.

If we discover that a minor is using our platform, their account will be immediately closed and all associated data deleted. If you are a parent or guardian and become aware of your child's account, please contact us.

10. Changes to Privacy Policy

Dbg99 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through the platform. Updated policies take effect from the date they are published.

We recommend that you visit this page regularly and read the latest policy. Continued use of dbg99 will be considered acceptance of the updated policy.

11. Contact

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team:

  • Email: [email protected]
  • Live Chat: Available 24/7 through the platform.
  • Response Time: Usually within 24–48 hours.
For formal data rights requests, we are committed to responding within a maximum of 30 business days.

FAQ

Privacy Inquiries

No, dbg99 never sells your personal data to third parties. We only share limited information with essential partners — such as payment providers and KYC service providers — and all of them are bound by strict confidentiality agreements.

Even after account closure, certain information must be retained for a specified period in accordance with legal obligations. For example, transaction records are kept for 7 years and account information for 5 years. After these periods, data is securely deleted.

You can contact our support team to request a copy of your stored data. We will typically provide it in a machine-readable format within 30 business days. This service is completely free of charge.

No. dbg99 never stores your full card number. We only retain the last 4 digits and expiry date on record. All payment processing is handled exclusively through PCI-DSS certified payment gateways.

Yes, you can opt out of marketing emails at any time. Every promotional email includes an unsubscribe link at the bottom. You can also contact our support team to stop marketing communications. However, important account notifications cannot be disabled.

Your KYC documents are stored with AES-256 encryption and can only be accessed by authorized personnel when needed. All access is logged. Once verification is complete, unnecessary copies are deleted and original documents are kept secure in an ISO-27001 certified environment.

On a Safe & Trusted Platform
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Your data is completely secure with dbg99. In line with our Privacy Policy, we protect every transaction and piece of personal information with the highest level of security.

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