Legal Document

Dbg99 Terms and Conditions

Please read these Terms & Conditions carefully before using the dbg99 platform. They clearly outline your rights, responsibilities, and all aspects of our mutual agreement.

Last Updated: January 2026
Applicable: Bangladesh & International
18+ Only

Key Sections of the Terms & Conditions

Account Registration & Eligibility

You must be at least 18 years old to open an account at dbg99. Each person may hold only one account. Registering with accurate information is mandatory.

Deposit & Withdrawal Policy

Deposits accepted via Mobile Banking, Nagad, Rocket, and USDT. Withdrawals are generally processed within 5 minutes. Minimum withdrawal limits apply.

Bonus & Promotion Terms

Each bonus comes with specific wagering requirements. dbg99 reserves the right to suspend accounts in cases of bonus abuse. Bonuses will be forfeited if the conditions are not met.

Security & Privacy

Keeping your personal information secure is our priority. Never share your password or login details with anyone. Report any suspicious activity immediately.

Responsible Gaming

Dbg99 supports healthy gaming habits. Deposit limits, self-exclusion, and cooling-off periods are all available. Gaming is entertainment, not a business.

Dispute Resolution

All disputes are first addressed through our support team. If unresolved, the matter proceeds to arbitration through a neutral third party.

1. Introduction & Consent

It is important that you read these Terms & Conditions ("Terms") carefully before using the dbg99.win website and its associated mobile application ("Platform"). By accessing, registering for, or using the dbg99 platform, you are deemed to have fully accepted these Terms.

These Terms & Conditions constitute a legally binding agreement between you and dbg99. If you disagree with any part of these Terms, you are advised to discontinue use of the platform.

These Terms are written in English to ensure clarity for all users. If anything is unclear, please contact our support team.

2. Account Registration & Eligibility

To open an account at dbg99, you must meet the following requirements:

  • You must be at least 18 years old.
  • You must not be a resident of any country or region where online gaming is prohibited by law.
  • All information provided at the time of registration is true and accurate.
  • Each individual may register only one account.
  • The account may not be operated on behalf of or as a representative of another person.

We may request identity verification (KYC) documents at any time. You may be required to submit a copy of your national ID, passport, or driving licence. Withdrawal functionality may be restricted until the verification process is complete.

Account Security Responsibility

You are solely responsible for keeping your account password and login credentials secure. Sharing your password or storing it in an unsecured location is strictly prohibited. If you detect any unauthorized access to your account, notify our support team immediately.

3. Financial Transaction Policy

Dbg99 supports the most popular payment methods in Bangladesh. Our accepted payment methods are:

  • Mobile Banking — Instant Deposits & Withdrawals
  • Nagad — Instant deposits and withdrawals
  • Rocket — Fast Transactions
  • USDT (TRC20) — Cryptocurrency Payment
  • Bank Transfer — Within 24 Hours

Deposit Rules

A minimum deposit limit applies and may vary by payment method. Deposited funds may only be used for gaming purposes. Use of third-party payment methods is strictly prohibited.

Withdrawal Rules

At least one successful deposit using the same payment method is required before a withdrawal can be processed. Large withdrawal amounts may take longer to process if KYC verification has not been completed. We reserve the right to request additional verification for any suspicious transactions.

If any transaction is found to be linked to money laundering or fraudulent activity, we reserve the right to notify the relevant authorities and immediately suspend the account.

4. Bonus & Promotion Terms

Dbg99 offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions, which you should read carefully before claiming.

  • Welcome Bonus: up to 150% on your first deposit, subject to specific wagering requirements.
  • Reload Bonus: extra benefits on every subsequent deposit.
  • Cashback offer: a portion of weekly losses returned.
  • Referral Bonus: invite a friend and both of you benefit.
  • VIP Loyalty Bonus: exclusive rewards at higher tiers.

Bonus Abuse Policy

Attempting to claim bonuses through multiple accounts, bonus arbitrage, or any other fraudulent means will result in the bonus being cancelled and may lead to permanent account closure. If a withdrawal is requested before wagering requirements are met, the bonus portion will be deducted.

5. Usage Policy & Prohibited Activities

Users of the dbg99 platform are strictly prohibited from engaging in the following activities:

  • Creating or managing multiple accounts.
  • Using another person's account or playing on their behalf.
  • Using any software, bots, or automated systems in games.
  • Attempting to interfere with the platform's systems or security.
  • Harassing or engaging in offensive behaviour toward other users.
  • Using a false identity or forged documents.

Involvement in any of the prohibited activities listed above will result in immediate account closure, and your balance may be forfeited.

6. Security & Data Protection

Dbg99 employs advanced technical security measures to protect your data and funds. Our platform supports SSL encryption and multi-factor authentication.

Your personal information is never sold to third parties. For more details, please see our Privacy Policy Read.

7. Responsible Gaming Policy

Dbg99 believes gaming should be an enjoyable form of entertainment — never a source of financial stress. We actively promote responsible gaming and provide the following tools:

  • Set daily, weekly, or monthly deposit limits.
  • Temporary Self-Exclusion for a set period.
  • Option to activate a cooling-off period.
  • Gaming time tracking and reminders.
  • Referral service for professional support.

If you feel that gaming is having a negative impact on your daily life, relationships, or finances, please reach out to our Responsible Gaming Learn more on the page.

8. Intellectual Property & Copyright

All content on the dbg99 platform — including logos, graphics, software, text, and design — is the exclusive property of dbg99 and is protected by copyright law. Reproducing, distributing, or modifying any content without our written permission is strictly prohibited.

9. Limitation of Liability

Dbg99 shall not be held liable for the following:

  • Game loss due to internet disconnection.
  • Errors or delays caused by third-party payment providers.
  • Temporary service disruption due to technical issues.
  • Financial losses resulting from the user's own negligence.
  • Unforeseen legal or regulatory changes.
Gaming always involves financial risk. Only use funds you can afford to lose without affecting your day-to-day life.

10. Account Suspension & Closure

You may request to close your account at any time. Similarly, dbg99 reserves the right to unilaterally suspend or permanently close an account under the following circumstances:

  • A serious breach of these Terms & Conditions.
  • Fraudulent or suspicious activity.
  • Submission of false identity or fraudulent documents.
  • A legal directive or court order.
  • Accounts inactive for an extended period (over 24 months).

If any valid balance remains at the time of account closure, it will be refunded subject to verification — except in cases of fraud.

11. Right to Amend Terms & Conditions

Dbg99 reserves the right to modify, update, or amend these Terms & Conditions at any time. For significant changes, we will notify users in advance via email or an on-platform notice. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Keep your registered email active and check this page regularly to stay up to date on the latest Terms & Conditions.

12. Contact & Dispute Resolution

If you have any questions or complaints regarding these Terms & Conditions, please contact us. Our support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: available directly on the platform
  • Support Hours: 24/7

Any dispute will first be addressed through our support team. If a resolution cannot be reached, the matter will be referred to a mutually agreed neutral arbitration body. These Terms are governed by international gaming law and applicable local regulations.

Questions About Terms & Conditions

Yes, you must be at least 18 years old to open an account and play on dbg99. This is a strict requirement and we may request proof of identity for age verification at any time. Keeping minors away from gaming is one of our highest priorities.

Wagering requirements refer to the number of times a bonus amount must be wagered before it can be withdrawn. For example, a BDT 1,000 bonus with a 10x wagering requirement means you must place a total of BDT 10,000 in bets before withdrawing. The specific requirements for each bonus are clearly stated on the promotions page.

Yes, you can request to close your account at any time. Simply contact our support team and they will complete the process. We recommend withdrawing any remaining balance before closing your account. Self-exclusion options are also available as part of our responsible gaming commitment.

For significant changes, we will send a notice to your registered email address and display an announcement on the platform. The "Last Updated" date at the top of this page is always kept current. We recommend checking this page regularly.

KYC (Know Your Customer) verification is a mandatory part of international financial regulations. It helps prevent money laundering, fraud, and underage gaming. Your information is kept completely secure and is never shared with third parties.

For any dispute or complaint, please contact our support team via live chat or email in the first instance. We typically aim to resolve issues within 24 hours. Complex matters are handled through neutral third-party arbitration.

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